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A Stateline Resident has Problems with Unemployment Benefits

While legislators on Capitol Hill passed a 3 month extension for unemployment insurance, some Stateline residents are having troubles filling out their claims. Learn what you can do if you are going through the same situation.

Rockford.- Many people throughout the Stateline live in Illinois but worked in Wisconsin. An Orangeville resident has tried to reach a representative of the Department of Workforce Development of Wisconsin to file an unemployment claim for 3 weeks with no luck.

John Dipko, the Communications Director of the department, said in a statement:

“As each case is different, generally a claimant who has qualifying work in Wisconsin and resides in another state is treated as any other claimant.”

Moreover, he says that the department entered a high-volume season for unemployment claims. Therefore, they have additional staff working the phone lines to take calls during this period.

If anyone is going through this same situation, the department suggests them to follow these steps:

  • Monday's are especially busy days for the center, if possible call on another day.

  • The lines are especially busy first thing in the morning, so if you call at a different time there is a higher chance of talking to someone.

  • Don't hit redial as it lengthens the wait time.

  • Be ready to provide social security information, employer name, address, phone number and work dates.

  • Claimants can backdate their claims to the week when they initiated the claim in the system.

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