Questions and Answers
Q: How much does it cost the patient?
A: Nothing. For Medicare patients under our care we are using it as an enhancement to our plan of care and are utilizing our Medicare reimbursement to cover the cost of the system. For non-Medicare patients under home care, there is a private pay option. We are also looking to secure managed care contracts in the future.
Q: What kinds of patients would benefit from this monitor?
A: Anyone would benefit from daily home monitoring. Daily vital signs readings can aid in the management of those with chronic disease, medications can be assessed and titrated, exacerbations of condition can be prevented, and trended clinical data can be used for purposes of intervention. The only patients that may not benefit from monitoring are those who cannot utilize the system due to physical, mental, or environmental limitations.
Q: What happens when an alert parameter is violated?
A: Refer to the Sample Protocol provided to you by HomMed and/or protocols you have devised specifically for your agency.
Q: What happens if the patient does not take their vital signs that day?
A: If the patient does not take or complete their vital signs, our clinical staff receives an alert on our central monitoring station and can intervene as appropriate. A patent can, if necessary, complete the vital signs assessment at any time of the day other than the specified time after notifying us.
Q: How is the data transmitted?
A: Either by digital two-way pager or by telephone modem (toll-free number).
Q: What about short-term home care patients-if I only refer them for a week or two, will they not benefit?
A: Yes, they will benefit. By supplementing their care with monitoring, we can provide continuity of care for them?this allows for a step-down in care from hospital equipment into the home to ease them back into independence while in the home. Additionally, daily monitoring will allow us to visit in timely and efficient way to catch condition changes in fragile patients just discharged from hospital environment.
Q: Am I going to be bothered with additional phone calls and faxes?
A: No. Phone calls from patients have been shown to decrease as patients become more comfortable knowing that they are being managed daily. Calls from the agency will decrease as we can track vital signs data and use our clinical skills to intervene. Trend reports, which provide you with accurate data with which to assess the treatment plan and make interventions, will only be faxed to you when requested or in times of clinical need.