The Wilderness Resort is providing visitors and customers notice of a security breach to some of the resort’s computer processing systems.
Guests who used their debit or credit card to pay for or place hotel reservations or to make purchases at onsite food, attraction and retail locations between March 9, 2015 and June 8, 2015 could be affected. Online gift card purchases were not compromised.
Wilderness discovered that an unknown person or persons had placed a sophisticated malware on the resort’s computer systems used to process credit and debit cards. The resort has implemented additional security measures to prevent any further unauthorized access.
“We take the security of our guests’ personal information very seriously, and want to sincerely apologize for any inconvenience this incident may have caused any of our guests,” said Joe Eck, general manager. “By working closely with third-party forensic investigators to confirm the security of our systems, we are confident that our guests can once again safely use their payment cards throughout our Resort.”
The cardholder data that may be at risk as a result of the incident includes name, card number, expiration date and CVV.
Wilderness Resort is offering guests, who provided card information during the impacted time period, access to one free year of credit monitoring. Guests can enroll in the service by clicking here.