Flood of Online Christmas Orders Delaying Deliveries


The holiday shopping season is in full swing and Christmas is less than three weeks away.

With online shopping being more popular than ever, shipping companies are trying to keep up.
CNN has reported that UPS deliveries may be a day or two late as the company clears out its Cyber Week backlog.

The company insists it will have everything shipped in time for Christmas.

Still, analysts suggest that you should send your packages sooner, rather than later.\

“Things just get busier from here through Christmas,” says Christine Hand, a communications supervisor for UPS.

She says the most wonderful time of the year is also the busiest for workers at UPS’ hub at the Chicago-Rockford International Airport.

“We’ve seen reports that say this 2020 Cyber Monday did break an all-time record for online shopping orders,” says Hand. “So, that obviously puts a stress on those retailers trying to fill those orders, and on the shippers trying to deliver those packages.”

UPS is planning to deliver about 750 million packages this holiday season.

“At peak week, we’ll be delivering 33 million packages a day, worldwide,” said Hand.

That’s nearly double their normal daily volume.

And while it’s great for business, Hand says it’s not easy to make sure those packages are delivered on time.

For those shipping through UPS, these are the last days they say you can ship to make sure your packages arrive before Christmas:

For 3-day Select, December 18th.
2nd Day Air, the 20th.
And Next Day Air, the 21st.
Still, if you need to send something out, Hand says the sooner the better.

Ginnie Watson is heeding that advice.

She got a jump on her Christmas shopping, bringing two bags of gifts with her to the Postal Shoppe all wrapped and ready to be sent out.

“I got the Christmas spirit earlier this year,” said Watson. “So, I’ve kinda started earlier than I usually do.”

She said she’s not worried about her packages getting to their destinations on time.

“I think they do a good job,” said Watson. “They do a good job of tracking, and you know, with being able to track them on the computer now, I know where they are, and how long it takes to get there, and where they are in the process. No, I have confidence that they’ll get where they’re going.”

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