ServiCom closes Rockford and Machesney Park locations and lays off employees


ServiCom, call center solution provider has decided to close two of it’s sites.  

The Rockford and Machesney Park, on Forest Hills Road, locations will be closed. On Saturday afternoon, the company posted a statement on their Facebook page saying in part:
“…We have fundamentally examined every part of our business and we will continue to actively consider all options that allow ServiCom to put maximum effort where we can succeed and operate profitably. As part of this process, our goals need to be focused on a select group of core businesses.  Unfortunately, reaching that goal requires the tough decision to eliminate jobs, which means losing colleagues and parting with friends and co-workers. The decision was difficult and we are sure it will impact many of them in the days to come and we wish them the best in their future endeavors.”

Since, the company has begun informing employees about the closures.  

The Machesney Park location on Alpine Road will remain open.  

Eyewitness News will bring more details are as they become available.

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