Rockford’s 911 call center says the US Cellular outage that affected 911 calls, has been fixed.
The outage happened around 4:00 PM, Thursday. It only affected US Cellular customers.
During the outage, customers were unable to successfully reach Winnebago County dispatchers using 911. They put out two temporary numbers until the issue was resolved. For a couple hours, when callers dialed 911, it would go to another county and would then be transferred back in to Rockford.